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Products sold on the Lii Song Canada website are shipped from our warehouse in Toronto, Ontario. Shipping times will vary based on customers' location.

Lii Song: At the time of checkout, customers can select a shipping method. Shipping rates will be calculated based on shipping method, customers’ location, and weight and size of order. Once the order is placed, a confirmation email will be sent to the customer which will include a link to track the order.

Lyric: We offer free shipping anywhere in North America for Lyric speakers. The shipping method used is at the discretion of Lii Song Canada, regardless of shipping method selected at checkout.

For both Lii Song and Lyric: 

If the shipping company is unable to deliver or if the customer refuses to accept their shipment, the order will be refunded less the original shipping charge and the return shipping charge when received at Lii Song Canada.

Lii Song Canada from time to time offers "free shipping" promotions; in such cases, Lii Song Canada chooses the carrier and method for any order with free shipping. Should you choose a paid shipping method, that will be the method by which Lii Song Canada ships your order. Your shipping method choice represents the shipping method only and has no correlation to when Lii Song Canada ships your order. Neither Lii Song Canada nor our shipping providers guarantee any delivery date or shipping duration, regardless of shipping method chosen.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Lii Song Canada or other parties only as an estimate. Shipping companies do not include weekends in their delivery estimates. None of the shipping options provided on this website guarantee delivery on Saturday or Sunday.

It is your responsibility to provide us with an accurate mailing address and telephone number. Shipping companies often charge for each incomplete or incorrect address entry and you will be subsequently charged for any fees incurred if the address and/or telephone number you provide is incorrect.